These Terms and Conditions ("Terms") govern your access to and use of the SastaStore website and services. By browsing our website, placing an order, or otherwise using our services, you confirm that you have read, understood, and agree to these Terms.

SastaStore reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use our website in any way that violates applicable laws or regulations
• Transmit any unsolicited promotional material or spam
• Attempt to gain unauthorized access to any part of our website or systems
• Use any automated tools (bots, scrapers) to access or collect data from our site
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Engage in any conduct that restricts or inhibits anyone's use of the website

We reserve the right to restrict or terminate access to our website for users who violate these conditions.

We strive to display accurate product information, including descriptions, colors, and sizes. However, we do not guarantee that product descriptions, images, or other content is error-free, complete, or current.

• Product colors may appear slightly different due to monitor/screen settings
• Actual fabric texture and feel may vary from what is conveyed digitally
• All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise
• We reserve the right to change prices at any time without prior notice
• Sale prices apply only for the duration of the promotional period

All orders placed through our website are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion.

Currently, we operate on a Cash on Delivery (COD) basis. Payment is collected upon delivery of your order.

• Placing an order constitutes an offer to purchase the selected items
• Order confirmation will be provided via phone or WhatsApp
• We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud
• Promo codes are subject to validity conditions and cannot be combined unless stated

We deliver across Pakistan through our courier partners. Estimated delivery timelines are:

• Major cities: 2–4 working days
• Other cities: 4–7 working days
• Remote areas: 7–10 working days

Delivery timelines are estimates and may be affected by holidays, weather, courier delays, or other factors beyond our control. We are not liable for delivery delays caused by third-party courier services.

We want you to be happy with your purchase. Our return and exchange policy:

• Returns or exchanges must be requested within 3 days of receiving the product
• Items must be unused, unwashed, and in original packaging with all tags intact
• Exchange is subject to stock availability
• Items damaged due to customer mishandling are not eligible for return
• Sale or discounted items may not be eligible for return unless defective

To initiate a return or exchange, please contact us via the details on our Contact page.

All content on this website — including but not limited to text, images, graphics, logos, product descriptions, and design — is the property of SastaStore or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our explicit written permission.

To the maximum extent permitted by law, SastaStore shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our website
• Any loss of data, profits, or business opportunities
• Any interruption or unavailability of the website
• The conduct or content of any third-party linked websites

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the order in question.

Our website may display advertisements served by Google AdSense and other third-party advertising networks. These advertisements are not endorsements by SastaStore of any third-party product or service.

We are not responsible for the content of third-party advertisements or the products/services they promote. Interactions with advertisements are solely between you and the advertiser.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

For any questions about these Terms and Conditions, please contact us: